LaserShip aims to quickly solve tracking and delivery challenges. Messages on social media like Twitter, Facebook, and LinkedIn.Reach out to customer support email and phone contacts.Submit inquiries through tracking for specialized team assistance.Helpful resources on their Contact page for tracking, delivery, and info.If you need assistance tracking a package or resolving delivery issues, LaserShip’s customer service has several options: This allows faster access than redelivery attempts.Retrieve your package over the counter during facility hours.Bring a photo ID and tracking number to verify your identity.Use tracking to see if it is held at a local LaserShip depot.Picking Up LaserShip Packagesįor urgent deliveries, failed attempts, or redirected packages, you may need to retrieve your parcels from LaserShip facilities directly. Expect at least 1 business day to process address changes before your package ships to the new location. This prevents unauthorized redirection attempts. Once the retailer verifies and updates the address, the change will automatically flow through to LaserShip. For security reasons, address changes must be approved and processed by the seller. If you need to redirect your LaserShip package to a different address, contact the retailer. With proactive tracking and communication, you can work with LaserShip to successfully receive your deliveries. For immediate reattempts, you may need to pick up from a LaserShip facility.This will notify the driver of access issues to retry delivery.Add delivery instructions like gate codes through LaserShip’s tracking tools.Verify your shipping address is correct on the retailer’s website.There are ways to get your package back in transit: If LaserShip marks your shipment as “attempted” or cannot complete delivery, don’t worry. The retailer can contact LaserShip to determine the issue and next steps.If still no change after 3 days, reach out to the retailer for assistance.If the package shipped, allow 3 business days from shipping for LaserShip tracking updates.Confirm the retailer shipped your order to LaserShip.If your LaserShip tracking has not updated for several days: However, occasionally shipments face delays. LaserShip aims to deliver all parcels quickly within their 2-4 day timeframe. Reviewing tracking regularly makes it easy to monitor your LaserShip packages. Tracking will also show delivery attempts, delays, redirects and other events. Delivered – Successfully delivered to recipient.Out for Delivery – On the vehicle for delivery that day.Arrived at LaserShip Facility – It has reached the local depot.Label Created – The shipment is processed but not yet picked up.Some common tracking status messages include: See estimated delivery date and past progressĪs your package ships with LaserShip, the tracking status will update to reflect where it is in transit.View the real-time status and delivery updates.Enter your tracking number and hit “Track Now”.This allows you to track the progress of your package every step of the way using LaserShip’s tracking tools. When you order a delivery that will be fulfilled by LaserShip, you’ll receive a tracking number. In 2021, LaserShip acquired the West Coast company OnTrac, expanding their reach. They also provide logistics and warehousing beyond just package delivery. While LaserShip focuses on the Eastern and Midwest regions, their network covers most states. The company specializes in expedited services like same-day and next-day delivery for retailers, e-commerce, and healthcare companies. This guide will explain everything you need to know about tracking and receiving LaserShip packages.įounded in 1986 and headquartered in Vienna, Virginia, LaserShip has grown to become the largest regional delivery carrier in the U.S. With the rise of e-commerce and home deliveries, understanding LaserShip tracking and how to manage your shipments is essential. LaserShip is a popular regional parcel carrier serving the Eastern and Midwest United States. 6 – 7days How to Track and Manage LaserShip Package Deliveries
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